Last updated: 1 January 2026
This Privacy Policy describes how TOWERVIEW AI LTD ("we", "us", or "our"), a company registered in England and Wales and operating from 42 Westbourne Grove, London, W2 5SH United Kingdom, collects, uses, stores, shares, and protects personal data when you visit our website at https://towerviewai.codes, use our PropTech, GIS and civil engineering software services, communicate with us, or otherwise interact with our business.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable data protection legislation in the United Kingdom. This policy applies to all personal data processed by TOWERVIEW AI LTD regardless of the channel through which it is collected.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of our website and services and contact us to discuss any concerns.
The data controller responsible for your personal data is TOWERVIEW AI LTD, located at 42 Westbourne Grove, London, W2 5SH United Kingdom. For all data protection enquiries, please contact us at general@towerviewai.codes or by telephone at +44 7305 889900.
We have appointed internal data protection responsibilities within our organisation to ensure compliance with applicable data protection laws. While we are not currently required to appoint a Data Protection Officer under UK GDPR, we maintain dedicated personnel who oversee our data processing activities and respond to data subject requests.
We collect personal data through various channels including our website contact forms, direct email communications, telephone conversations, service delivery engagements, and business development activities. The categories of personal data we may collect include:
We collect personal data through direct interactions when you submit contact forms, send emails, call our office, attend meetings, or enter into service agreements with us.
We collect technical and usage data automatically through cookies, server logs, analytics tools, and similar technologies when you visit our website. Please refer to our Cookie Policy for detailed information about the cookies we use.
We may receive personal data from third parties including business partners, referral sources, publicly available registers such as Companies House, professional networking platforms, and industry directories relevant to the PropTech and civil engineering sectors.
We process your personal data only where we have a valid legal basis under UK GDPR. The legal bases we rely upon include:
TOWERVIEW AI LTD uses personal data for the following purposes: responding to survey requests and contact form submissions; delivering PropTech, GIS, civil engineering software, land subdivision, BIM and construction management services; managing client relationships and service agreements; processing payments and maintaining financial records; improving our website, services and user experience; sending service-related communications and project updates; conducting business development and marketing activities where permitted; complying with legal and regulatory obligations; protecting our rights, property, and safety and that of our clients and partners; and analysing website usage to improve our digital presence.
We do not sell your personal data to third parties. We may share personal data with trusted service providers who assist us in operating our business, including cloud hosting providers, email service providers, analytics platforms, payment processors, and professional advisers such as accountants and legal counsel.
All third-party processors are bound by data processing agreements requiring them to protect your personal data and process it only in accordance with our instructions and applicable data protection law.
We may disclose personal data where required by law, regulation, court order, or governmental authority, or where necessary to protect our legal rights, prevent fraud, or ensure the safety of individuals.
Your personal data is primarily processed within the United Kingdom and the European Economic Area. Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office, adequacy decisions, or other legally recognised transfer mechanisms.
Our cloud service providers may process data in data centres located in various jurisdictions. We assess the data protection standards of all international recipients before transferring personal data and maintain records of such transfers as required by law.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements. Retention periods vary depending on the type of data and the purpose of processing.
Contact form submissions and enquiry data are retained for three years from the date of last contact unless a business relationship is established. Client project data is retained for seven years following project completion in accordance with professional and legal requirements. Financial records are retained for six years as required by UK tax legislation. Technical and usage data is typically retained for twenty-six months.
Under UK GDPR, you have the following rights regarding your personal data:
TOWERVIEW AI LTD implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls and authentication requirements, regular security assessments, employee training on data protection, secure development practices for our software products, and incident response procedures.
While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to notifying affected individuals and relevant authorities of any data breach within the timeframes required by law.
Our website and services are not directed at individuals under the age of eighteen. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The updated policy will be posted on this page with a revised date. We encourage you to review this policy periodically. Material changes will be communicated through our website or direct notification where appropriate.
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at general@towerviewai.codes or write to TOWERVIEW AI LTD, 42 Westbourne Grove, London, W2 5SH United Kingdom.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at ico.org.uk or by telephone at 0303 123 1113.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
TOWERVIEW AI LTD maintains comprehensive records of all data processing activities as required under Article 30 of the UK GDPR. These records document the purposes of processing, categories of data subjects and personal data, recipients of personal data, retention schedules, and descriptions of technical and organisational security measures applied to each processing activity.
When you interact with our PropTech and GIS software platforms, additional data may be collected in accordance with the specific service agreement governing that engagement. Such data may include geospatial coordinates, parcel boundary information, construction project metadata, and BIM model references, all of which are processed solely for the purpose of delivering the contracted services.
We conduct regular Data Protection Impact Assessments for processing activities that are likely to result in high risk to individuals, particularly where new technologies are deployed in our geographic information systems and civil engineering software solutions.
Our employees and contractors who have access to personal data receive mandatory data protection training upon joining TOWERVIEW AI LTD and annually thereafter. Access to personal data is granted on a need-to-know basis and is regularly reviewed.
In the event of a corporate restructuring, merger, or acquisition involving TOWERVIEW AI LTD, personal data may be transferred to the successor entity subject to the same privacy protections described in this policy.
